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Remote Reception Services

Shine bright with quality reception services!

You can’t be available to answer the phone when you're seeing other patients, but it seems like that's when new and returning patients need to get in touch with us most. That’s where remote reception services from come in. Other remote reception service providers will answer the phone and take a message. We only work with mental and behavioral healthcare providers, and our experienced, knowledgeable team members know how to help your clients with appointments and other needs. We work hard to gain familiarity with your office, so we can answer questions about insurance, hours of operation, and available services.


Rates may vary. Call for details.


Never miss a call again! Our call center can save you time and money by fielding patient calls, scheduling and rescheduling appointments, and answering questions about your practice when you and your team is unavailable.

Some of the things our customers' value about working with for remote reception services are:

  • We can handle rescheduling when providers are out due to illness or weather
  • We are skilled at verifying insurance benefits and have existing relationships with insurers to deliver fast responses (when paired with billing services)
  • We are knowledgeable about the mental and behavioral healthcare field
  • We take the time to get to know your practice and answer questions accurately
  • We understand insurance and can often answer patients’ coverage and billing questions

We manage your calls, so you can focus on clinical work and not miss out on potential patients who call while you're busy. Contact us to discuss individualized rates, based on your clinic needs. Our typical remote reception services are $300 a month for a full-time clinician, but we can adjust this pricing based on your practice needs.

*Only available to Simple Practice and Practice Suite users.


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